Your questions, answered

Everything about the Stormclip, your order and returns. Can't find your answer? Write to us.

?Does it really handle wind?

Yes. 10 reinforced double ribs with fibreglass tips instead of 6 thin metal ribs.

  • The fibreglass tips flex and return to their original shape instead of staying bent.
  • An extreme gust can fold it, then it returns to shape.
  • If it fails within the first 60 days, we refund you.
?How big is it?
  • Closed: about 30 cm. Fits in a handbag, a backpack or a car door pocket.
  • Open: 58 cm ribs. Room for you and your bag, or for two people.
?Is it hard to close?
  • Press the button again to fold the canopy.
  • Push the shaft in by hand until you hear a click.
  • Fasten the strap and clip the handle onto a loop or a bag strap.
?Is it heavy?

About 500 g, like a small bottle of water. Sturdy, not ultralight.

?Does it protect from the sun too?

Yes. The fabric has a UPF 50+ coating that blocks 99% of UV rays, so it doubles as a sun umbrella in summer.

?What's in the box?

Every umbrella in the 2+1 and 3+2 packs comes with a free carry case.

  • 1 umbrella, 1 umbrella
  • 2 + 1 FREE, 3 umbrellas and 3 carry cases
  • 3 + 2 FREE, 5 umbrellas and 5 carry cases

Pick a colour for each umbrella in your pack. Each one comes with a wrist strap. Let it dry before putting it back in its case.

Orders & shipping

?When will my order arrive?
  • Processing: 1 to 3 business days
  • Delivery: 6 to 10 business days after dispatch
?How much is shipping?

Shipping costs are shown at checkout, before you pay, including any surcharge for remote areas.

?My order hasn't arrived. What should I do?

Write to us at makery-shop@outlook.com with your order number. We'll check where your parcel is and get back to you.

Returns & refunds

?Can I return my order?

Yes, within 60 days of delivery. Message us and we'll refund you in full, in line with our return and refund policy.

?Who pays for return shipping?

Return shipping costs are paid by the customer.

?Can I exchange for another colour?

We don't offer exchanges. You can return the item for a refund and place a new order for the colour you want.

?How do I start a return?

Email makery-shop@outlook.com with your order number. We'll send you the return instructions.

60 days

Satisfied or refunded

Not happy with your umbrella? Message us within 60 days of delivery and we'll refund you in full, in line with our return and refund policy.

Contact us